Contact us

We focus on intimate apparel services for the US market—here to resolve your questions quickly.
1. Customer Service Email
📧 shoplingerie@bk.ru
(Responses within 12 hours on workdays, US EST/PST time zones. Please include your order number if applicable.)
2. Quick Answers to Common Questions
  1. Order/Shipping Tracking: Visit sxintense.com → "My Account" → "Order History"
  1. US Size Selection: Check the "US ANSI Size Chart" on product pages, or email your body measurements for personalized recommendations
  1. Returns & Exchanges: View the "US Return Policy" on our website; email us to request a return label exclusive to US addresses
  1. Privacy Protection: All US orders come in unmarked packaging, and your information is stored encrypted
3. Follow & Visit Us
  • Official Site: sxintense.com (Sign up for the newsletter for 10% off your first order)